(608) 302-6710

Pick the one that sounds like your week.

Fixes for small businesses in Madison, by Todd Long. One price before any work starts, and you see it working before you pay.

Quote requests sit for daysfrom $500

Every request goes on one list. Web-form requests land there on their own, and your office adds phone and email ones in about 30 seconds. Anyone who leaves an email gets a “got it” the same day, and you get a nudge when a request is two days old.

from $500

About a week to set up. You see it working before you pay.

See the whole fix

Tune-up calls swamp the phone every fallfrom $750

Customers book their tune-up from a link. You get a daily list by area, and they get a reminder every spring and fall.

from $750

One to two weeks to set up. You see it working before you pay.

See the whole fix

Snow pushes get billed from memoryfrom $750

Crews log each push on their phones with the time and the depth. Each push becomes a bill line, and the log is your record of when you were there. When the forecast passes your trigger, you get a heads-up with the crew and customer messages ready to send.

from $750

One to two weeks to set up, ready before the first snow. You see it working before you pay.

See the whole fix

Tenants keep calling to ask about repairsfrom $500

One request form feeds a tracker that sits next to the software you already use. Tenants get status emails, and your property owners get a weekly summary.

from $500

One to two weeks to set up. You see it working before you pay.

See the whole fix

Five spreadsheets, and nobody trusts themfrom $500

One live sheet pulls your numbers together and refreshes on a schedule, so nobody copies between files anymore.

from $500

About a week to set up. You see it working before you pay.

See the whole fix

A form or app you set up stopped workingpriced after a look

A form, a sheet or a small app that you or someone else made. You show me what it does now, I find out why it broke, and I fix it.

after a look

You get one fixed price before I change anything. You see it working before you pay.

See the whole fix

If it's something else, tell me enough about it and I'll say whether I can fix it.

How it works

Email me what goes wrong and how you handle it today. You get a free fix plan for your business, with the price and what would change it. If you'd rather talk, we can, but you never have to.

I build it on your accounts and test it on your own sample data. You watch it work, then you pay. A job over $1,000 takes half up front. You can switch it off yourself any time, and the work goes back to how you did it before.

A 30-day guarantee: anything breaks in the first 30 days, I fix it free. If it's my mistake, I fix it free any time. After that I can keep it running for $149 a month, month to month, if you want.

Reach Todd

(608) 302-6710

If I miss your call, leave your name, your business and what you need, and I'll get back to you within one business day.

Who you'd be working with

I'm Todd Long, and I live in Madison. I went to an electrical engineering high school and studied physics at Arizona State.

For two and a half years I was a technical solutions engineer at a large hospital-software company, finding out why big systems weren't talking to each other. I do the same work now for small businesses here.

If you need it done, I'll get it done.

Call Todd (608) 302-6710 Get a free fix plan